Social Media as a Business Communication Tool

Communication

Between Google+ and every other social network created this year, the choices have expanded dramatically for businesses to be able to communicate with their customers and clients. Email is still valid and probably will be for a while despite challenges facing the medium, but social media is the one that’s on the rise.

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What is Facebook Selling?

How Facebook Makes Money
Via: Soshable

The Automotive Industry, an Infographic

Automotive Marketing
Via: Automotive SEO

British Buying Power

Infographic by Confused.com – Compare cheap car insurance in minutes.

Visualizing “Facebook City”

Facebook Logo

There are some “what ifs” that probably shouldn’t be asked and definitely shouldn’t be visualized, but end up getting done anyway. This is a perfect example, taking the huge Facebook population and converting it into an infographic that depicts the “city” as it may look if you squeezed the hundreds of millions of pages and people into one metropolis.

Our friends at GetSatisfaction were up to the task, converting what can only be described as a huge mess into an attractive and coherent visualization that could adorn the walls of geeks across the Internet.

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In Case You Didn’t Know that Bad Customer Service is Bad

Angry Customer

The social media world has turned into a venue where really upset people who used to never really have a voice now have a way to make your company suffer for making them upset. Customer service may have always been technically important, but today it is amplified by the power of “word of click“.

This Infographic by our friends at ZenDesk puts the numbers to the perception that bad customer service is bad. If you didn’t know before, now you will.

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